Competencies:
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Leveraging Diversity
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Conflict Management
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Team Building
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Developing Others
Course Length: Three 2-hour workshops
Competencies:
At completion of this course participants will be empowered to:
- Understand our reactions to others
- Use proven tools to bridge differences
- Diagnose conflict within the organization and analyze the appropriate conflict response style
- Identify anger triggers and remain poised in conflict situations
- Encourage collaborative problems solving and gain consensus
- Strategies for managing conflict
- Methods to gain cooperation and agreement from others
- Build confidence, establish credibility and improve communications across multi-sector groups
- Create an atmosphere of trust and collaboration and apply methods to influence others without authority
- Mentor and develop others to become as successful as possible
- Use a coaching agenda to drive change
- Develop a coaching style that works to give others guidance and direction
- Utilize the coaching process to build teams
SUSTAIN AND FURTHER DEVELOP:
After completion of this dynamic In-Person course, the competencies gained can be sustained and enhanced through a Virtual On-Line Training Program.
A Manager’s Guide to Sustainable Employee Engagement
Organizations with engaged employees out-perform other organizations by 202%. Be the catalyst of high engagement in your agency/command. Explore attributes, actions, and behaviors that enhance emotions that spark discretionary effort among your workers. Adopt best practices to become a C.A.R.E.ing manager and gain support from every level of your organization.
