To complement USPTO’s enterprise-wide, strategic approach to leadership development, USPTO face to face and live online Leadership Development Programs utilize the Dale Carnegie configurable Competency Based Development System (CBDS) process.
To meet tight work schedule demands, USPTO requires shorter sessions so that those who are teleworking have the opportunity to participate. Dale Carnegie Live Online and Live In-Person sessions offer training directly related to the needed subjects and the employees’ difficult schedules. Leadership and workforce development sessions are geared to Supervisory Patent Examiners, Other GS-15 supervisors, SES members, and Mid-Level leaders, aspiring leaders, and non-supervisors in support of identified needs.
USPTO has enhanced the ability to maintain their employee engagement scores by offering the workforce convenient, live online training sessions that are relevant to their needs. This enhances the agency’s ability to achieve the primary mission of their human capital plan – to continually develop and maintain a large cadre of bench strength for leadership and management positions, and to help prepare non-leaders for leadership positions