Diversity and Inclusion
Cultural Awareness and Competency
Develop the tools for the self-awareness and cultural competency needed for your organization to perform at its highest level.
The benefits of diversity in the workplace include faster problem-solving, better decision-making, increased innovation, employee engagement, and better financial performance. Diversity, however, can only deliver on its full potential when it exists in a genuinely inclusive environment. An organizational culture that does not make talented, diverse employees feel valued and supported is certain to lose them, increasing the cost of turnover and lowering morale and productivity.
Program Objectives:
Module 1
Build Trust & Psychological Safety
In this workshop, we’ll explore the relationships between trust, credibility, and respect. Leadership will learn how to apply principles to cultivate a trust-based environment, recognize the need to minimize trustbusters and restore broken trust. Broaden the psychological safety in our environments by allowing an employee to show one’s self without fear of negative consequences of self-image, status or career.
Module 2
Cultural Awareness
In Building Cultural Awareness, you’ll learn to recognize conscious or unconscious (implicit) biases and implement ways to mitigate the negative effects they may have on others. You’ll be more culturally aware and recognize and appreciate the nuances of culture and background in our organizations and personal life in building inclusion and a sense of belonging. Finally, you learn to utilize skills to communicate with empathy, prevent misunderstandings and the subsequent conflict that arises, build trust and psychological safety, and create stronger relationships.
Module 3
Value Diversity
In this workshop, you will discover the role that values play in diversity and inclusion. You’ll create a deeper appreciation for other cultures and become more self-aware of your values and hidden biases. The benefits of valuing diversity include, increased productivity, improved creativity, reduced employee turnover and improves cultural insights. Recognizing the unique contributions that individuals with many types of differences can make and celebrating those and maximizes the potential of all employees.
Module 4
Communicate Across Cultures
In this workshop, acquiring cross-cultural communication skills, you’ll be able to express yourself with confidence and understand how to be patient with other people who aren’t from a similar background. Using our experiences, will also provide an opportunity to use the power of storytelling to bridge cultural gaps and create emotion in storytelling to impact listeners. When we use our experiences to communicate more confidently, we will discover how our past experiences influence our thought patterns and behavior.
Module 5
Increase Self-Awareness
In this workshop, we will discover the relationship between perspective and self-awareness. Once we’ve identified the positive impact of self-awareness on our ability to effectively lead a diverse team, we will gain a more accurate understanding of our own values, ambitions, thought patterns, attitudes, emotional responses. This includes seeing the strengths and weaknesses in ourselves, and their effect on others. We will use a variety of techniques to enhance our self-awareness while gaining insights from fellow participants to help make a positive change to behaviors we wish to see transformed
Module 6
Conflict Strategies
There will always be conflict in the workplace and in this workshop, we’ll identify sources of conflict and analyze our conflict response style. Experts in organizational development tell us that conflict is one of the most powerful catalysts to change in relationships, a team, or an organization. We will learn and practice skills to resolve conflict situations; get hidden conflict out in the open; and move beyond conflict without harboring resentment.
Module 7
Find Common Ground
In our quest for inclusion, it is natural that we will find ourselves in disagreements over some big issues. These are inevitable coming from diverse cultural backgrounds and a natural dynamic between people. Left unresolved, these disagreements and conflicts can waste enormous amounts of time and energy and lost productivity within our ranks and our community. in this workshop, we will take an assertive approach to try honestly to see the other person’s point of view. We will gain insights on how to express opinions to keep the lines of communication open by asking
Module 8
Influence and Sustain Change
In this workshop, we will explore how to recognize that people, including ourselves, react in different ways to change. We will identify ways to role model, communicate change, and manage ourselves during cultural change. We will assess our progress and the insights we have gained to inspire others. We will discuss the power of transformational recognition and practice giving and receiving recognition from our peers, to be inspired to continue our self- awareness.
